Don’t overpay a Raleigh agency to drive out to Louisburg, Franklinton, or Lake Royale. At Matt West Media, I deliver high-end, true-to-life real estate media for local agents who refuse to compromise on quality.
Matt West Media operates as a reliable, no-drama business partner for agents and property managers who need execution, not excuses. Every shoot is planned, delivered, and MLS-ready within 24 hours — no follow-up required, no surprises on delivery day. The work speaks. The timeline holds. That's the standard.
I’ve eliminated the guesswork with two streamlined "packages" designed for the modern agent. Because premium aerials and accurate floor plans are included in both packages, you just need to choose your level of marketing support. If you only need a portion of The Essential Package or The Showcase Package, feel free to order individual "services" and "add-ons" a la carte.
I deliver the standard solution to get your listing MLS-ready, fast. I provide a curated set of 25–30 high dynamic range, color-calibrated images to showcase every space with true-to-life precision. I pair this with 5 aerial stills and a premium floor plan set—featuring a 2D color-coded plan with fixed furniture, and an interactive, clickable plan with hotspots directly mapped to the professional photos I've taken.
I deliver the ultimate automated marketing machine for your premium listings. Building on the core photography, aerials, and interactive floor plans of the Essential Package, I take your property’s presentation to the next level. I include high-end virtual staging for two key empty rooms to help buyers visualize the home’s true scale, along with two striking virtual twilight photos and an AI-generated virtual walkthrough video to maximize online engagement. Most importantly, I generate a complete, done-for-you automated marketing suite. Accessed directly through your secure delivery website, you'll instantly unlock dual property websites (agent-branded & unbranded for MLS), ready-to-post social graphics, social reels, and print-ready flyers so your listing can go live immediately.
I provide 25–30 high dynamic range, color-calibrated images perfectly scaled to document the property. Dictated by the home's specific room count, this coverage ensures all primary living spaces, bedrooms, bathrooms, and essential exterior angles are captured. Every shot is meticulously framed to highlight the property's true scale and craftsmanship with zero spatial distortion.
I capture 5 high-resolution aerial stills to provide vital property context. This includes dynamic overhead perspectives of the lot layout, the home's placement on the property, and the surrounding neighborhood or landscape, all captured under safe, FAA-certified operations.
I deliver a comprehensive, two-part floor plan set to help buyers visually navigate the property. You receive a clean, 2D color-coded layout featuring fixed furniture placements, alongside a premium interactive digital plan that allows buyers to click hotspots mapped directly to the professional photos I’ve taken.
Trusted by agents and brokerages across the region.
Matt is a top notch professional. His fast, friendly service is refreshing. In addition to high quality photos, the floor plans and drone services set my listings apart.
Crystal L.Matt was able to capture the true beauty of the home. He was able to accommodate a change in schedule easily. I would highly recommend him.
Elizabeth W.Quick scheduling and a team that genuinely cares about the final result. Highly recommend.
Daniel O.Professional, fast turnaround, and the twilight shots made our property stand out.
James R.Reliable, polished, and on time every single shoot. The only media team I recommend now.
Olivia B.Straight answers about shoots, turnaround, and delivery.
Most shoots are delivered the next morning. Rush options are available when you need same-day turnaround for a listing going live.
Clear counters, open blinds, turn on all lights, turn off all fans, and tidy indoor/outdoor spaces. A quick declutter goes a long way.
The Essential Package includes complete HDR interior and exterior photography, FAA-certified drone coverage, and a complete CubiCasa floor plan set (Color-Coded 2D + Clickable Photo Tour).
You get everything in The Essential Package, plus high-end digital enhancements—including Virtual Staging, Virtual Twilight, and a Virtual Walkthrough Video—alongside dual property websites and a complete kit of agent-branded, ready-to-post automated marketing materials.
Secure a shoot date instantly through the client portal.
Effective: Immediately upon booking.
Parties: These Terms of Service govern the agreement between you (the listing agent, brokerage, property manager, or homeowner; the Client, you, your) and Matt West Media, operated by Matt West (the Service Provider, we, us, our). By booking services through our online portal you agree to these Terms.
1. Booking & Scheduling
Service Availability: All bookings are subject to availability. Appointments are finalized only upon confirmation by the Service Provider.
Property Readiness: The property must be "shoot-ready" upon arrival. We do not provide cleaning or decluttering services. If the property is not ready, we will shoot the property in its current state or, at our discretion, reschedule (subject to a $75 rescheduling fee).
Client Presence: It is highly recommended, though not required, that the listing agent or a responsible representative be present to approve the shot list. If the agent or responsible representative is absent, Matt West Media will use professional judgment to capture the property’s best features.
2. Payment & Invoicing
Payment Terms: Invoices are managed through our online portal. We prioritize efficient, high-quality delivery to ensure your listings are market-ready without delay; in return, we ask that all invoices be settled promptly upon receipt or within 24 hours. Please note that final delivery of media is contingent upon full payment. Consistent delays in payment may necessitate requiring prepayment for future bookings.
Late Payment Remedies: Unpaid invoices beyond 14 days may incur interest at the lesser of 1.5% per month or the maximum rate permitted by law. The Service Provider reserves the right to recover collection costs, including reasonable attorney fees.
3. Cancellation & Rescheduling
Notice Period: Cancellations or requests to reschedule must be made at least 24 hours prior to the scheduled shoot time.
Fees:
• Cancellations made within 24 hours of the shoot are subject to a $75 cancellation fee.
• If the Service Provider arrives at the Property and cannot gain access, the Client will be charged a $75 “no-show” fee plus a $75 rescheduling fee.
Inclement Weather: We reserve the right to reschedule outdoor/aerial shoots due to adverse weather conditions (rain, high winds, or low cloud cover) at no additional charge to, or discount from, the booked package. We will make every effort to return to the property and finish the shoot as soon as possible; even same-day, if feasible.
4. Drone Photography & Compliance
Federal Aviation Administration (FAA) Compliance: We adhere strictly to FAA Part 107 regulations for all drone photography.
Pilot Identity and Non-delegation: Matt West is the FAA Part 107 certified pilot-in-command for all aerial operations performed under these Terms and will personally conduct all drone photography. The Service Provider does not subcontract or delegate drone piloting to third parties.
Airspace Limitations: Certain airspace is restricted or subject to operational limitations; the Service Provider will assess airspace feasibility prior to the shoot and notify the Client of any limitations that may affect aerial coverage.
Flight Clearance in Restricted Airspace: When required, the Service Provider will seek and obtain necessary clearances from relevant authorities, including air traffic control or government facility directors. Obtaining such clearances does not guarantee that aerial operations will proceed; the pilot-in-command retains final authority.
Safety: The pilot-in-command has sole discretion to cancel, limit, or modify aerial operations for safety reasons, including but not limited to wind, visibility, or other hazardous conditions.
FAA-Mandated Visual Line of Sight (VLOS): The FAA requires continuous visual line of sight (VLOS) with the drone at all times. In cases where large acreage properties, heavily wooded lots, or other areas obstruct line-of-sight, the aircraft may need to be landed and repositioned to a different location on the property to launch again and ensure compliance with the FAA’s VLOS mandate. In such rare instances, a $75 VLOS Repositioning Surcharge may be applied to account for the additional time spent on-site.
5. Intellectual Property & Usage Rights
Ownership: Matt West Media retains full copyright of all images, videos, and media assets captured, edited, and delivered. These rights will last in perpetuity.
Licensing: Upon full payment, the Client is granted a non-transferable, non-exclusive license to use the media for the marketing of the specific property listed.
Third-Party Use: This license does not extend to third parties (e.g., stagers, contractors, interior designers). Third parties must purchase separate licensing if they wish to use the media for their own portfolios or marketing.
Archiving: We reserve the right to archive media for our own portfolio and marketing purposes.
6. Deliverables & Specifications
Photo Counts: Deliverables adhere strictly to the photo counts specified in your selected package. Requests for additional angles or shots beyond the package scope will be treated as "Ground Detail Expansion" or “Aerial Perspective Pack“ add-ons, as applicable.
Floor Plans (CubiCasa): Floor plans are provided for marketing purposes only. They are not certified surveys or blueprints. Square footage, room dimensions, and furniture layouts are approximations. Official square footage for legal disclosures must be verified by a licensed appraiser.
Editing: Media is delivered with our signature color-grading and professional edits. Requests for extensive manual retouching (e.g., sky replacement, object removal beyond standard editing) may incur additional fees.
7. Limitation of Liability
Damage/Loss: Matt West Media is not responsible for any damage to the property, loss of personal items, or issues arising from the condition of the home during the shoot.
Technical Failure: While we employ redundant data backup systems, Matt West Media is not liable for data loss due to equipment failure or unforeseen technical issues. In such rare events, our liability is limited to a full refund of the shoot fee.
Property Accuracy: The Client is responsible for the accuracy of all property details (listing address, square footage, features) represented in the marketing media.
8. Acceptance of Terms
By placing an order via our website and booking portal, you acknowledge that you have read, understood, and agreed to these Terms of Service.
