Your media isn't just selling a house—it’s your resumé for the next seller. Write it with confidence using a complete MLS launch suite delivered overnight on its own property website with your brand on it. Showcasing properties across North Carolina's Wake, Franklin, Granville, and Durham counties.
Matt West Media operates as a reliable, no-drama business partner for real estate agents and property managers who need execution, not excuses. Every shoot is planned, delivered, and MLS-ready within 24 hours — no follow-up required, no surprises on delivery day. The work speaks. The timeline holds. That's the standard.
Choose from two streamlined, high-ROI bundles built for the modern agent. Premium aerials, interactive spatial tours, and architectural floor plans come standard—simply choose the level of marketing support your listing needs. Prefer à la carte? Pick only what you need. Either way, every shoot includes free dual property websites (branded for your social media + unbranded for the MLS) to showcase your listing.
Your complete baseline for a fast, high-converting MLS launch. You get 25–30 expertly balanced HDR images with true-to-life colors and perfectly vertical lines. Paired with 5 high-resolution aerial stills to show full lot context, a CubiCasa Interactive Spatial Tour with downloadable Architectural Schematic Floor Plan, and Dual Property Websites (Agent-Branded & MLS-Unbranded included with every shoot).
The ultimate automated presentation for your premium listings. Includes everything in the Essentials Bundle, plus Virtual Staging for a key empty room, a Virtual Twilight exterior shot, and a Cinematic Photo Motion Video. Plus, unlock a complete Done-for-You Marketing Suite with instant social graphics, reels, brochures, and print flyers.
Give your sellers the presentation they deserve. Your listing receives 25–30 expertly balanced, ultra-sharp images captured with wide-angle precision. Every room is rendered with true-to-life colors, crisp window views, and perfectly vertical lines—ensuring living spaces look open, bright, and inviting.
Essential for exurban homes, land, and acreage. Capture 5 high-resolution overhead stills showing lot layout, property boundaries, and neighborhood surroundings. Delivered under safe, FAA Part 107 certified remote pilot operations.
Give buyers the modern browsing experience they prefer. Every scan delivers a full CubiCasa Interactive Spatial Tour—mapping your listing photos directly to an interactive layout so buyers can click any room to view its photo in context. Includes a downloadable Architectural Schematic Floor Plan featuring exact room dimensions and color-coded living zones for print flyers or MLS attachments.
Trusted by agents and brokerages across the region.
Matt is a top notch professional. His fast, friendly service is refreshing. In addition to high quality photos, the floor plans and drone services set my listings apart.
Crystal L.Matt was able to capture the true beauty of the home and he accommodated a change in schedule easily. I would highly recommend him.
Elizabeth W.I liked the quick scheduling and the fact Matt genuinely cares about the final result. Highly recommend.
Daniel O.Reliable, polished, and on time every single shoot. The only media provider I recommend now.
Olivia B.Matt was professional, had a fast turnaround, and the twilight shots made my listing stand out.
James R.Straight answers about shoots, turnaround, and delivery.
A link to your media files is delivered directly to your inbox within 24 hours of the shoot ending. Need them faster? Choose "Same-Day Delivery" during checkout for delivery by 10:00 PM on shoot day.
Every booking includes 30 miles of free travel from Franklinton, NC (covering Wake Forest, Youngsville, Louisburg, Lake Royale, Creedmoor, Oxford, Rolesville, and North Raleigh) using actual driving routes, not straight-line distance. Travel routes beyond 30 miles (one-way) are billed at a flat rate of $1.00 per additional mile.
Once you book, you’ll receive a quick, downloadable Photo Shoot Prep Guide attached to your confirmation email that you can share with your sellers so the property is photo-ready the moment we arrive.
The Essentials Bundle includes 25–30 HDR Photos, 5 Aerial Stills, a CubiCasa Interactive Spatial Tour with downloadable Architectural Schematic Floor Plan, and Dual Property Websites (Branded & MLS-Unbranded).
The Showcase Bundle includes everything in the Essentials Bundle, plus Virtual Staging for 1 key room, a Virtual Twilight exterior, a Cinematic Photo Motion Video, and the complete Done-for-You Marketing Suite.
Secure a shoot date instantly through the client portal.
Effective: Immediately upon booking.
Parties: These Terms of Service govern the agreement between you (the listing agent, brokerage, property manager, or homeowner; the Client, you, your) and Matt West Media, operated by Matt West (the Service Provider, we, us, our). By booking services through our online portal you agree to these Terms.
1. Booking & Scheduling
Service Availability: All bookings are subject to availability. Appointments are finalized only upon confirmation by the Service Provider.
Travel & Coverage Area: Service includes up to 30 miles of travel from Franklinton, NC at no extra charge (covering Wake Forest, Youngsville, Louisburg, Lake Royale, Creedmoor, Oxford, Rolesville, and North Raleigh) using actual driving routes, not straight-line distance. Travel routes beyond 30 miles (one-way) are billed at a flat rate of $1.00 per additional mile.
Property Readiness: The property must be "shoot-ready" upon arrival. We do not provide cleaning or decluttering services. If the property is not ready, we will shoot the property in its current state or, at our discretion, reschedule (subject to a $75 rescheduling fee).
Client Presence: It is highly recommended, though not required, that the listing agent or a responsible representative be present to approve the shot list. If the agent or responsible representative is absent, Matt West Media will use professional judgment to capture the property’s best features.
2. Payment & Invoicing
Payment Terms: Invoices are managed through our online portal. We prioritize efficient, high-quality delivery to ensure your listings are market-ready without delay; in return, we ask that all invoices be settled promptly upon receipt or within 24 hours. Please note that final delivery of media is contingent upon full payment. Consistent delays in payment may necessitate requiring prepayment for future bookings.
Late Payment Remedies: Unpaid invoices beyond 14 days may incur interest at the lesser of 1.5% per month or the maximum rate permitted by law. The Service Provider reserves the right to recover collection costs, including reasonable attorney fees.
3. Cancellation & Rescheduling
Notice Period: Cancellations or requests to reschedule must be made at least 24 hours prior to the scheduled shoot time.
Fees:
• Cancellations made within 24 hours of the shoot are subject to a $75 cancellation fee.
• If the Service Provider arrives at the Property and cannot gain access, the Client will be charged a $75 “no-show” fee plus a $75 rescheduling fee.
Inclement Weather: We reserve the right to reschedule outdoor/aerial shoots due to adverse weather conditions (rain, high winds, or low cloud cover) at no additional charge to, or discount from, the booked package. We will make every effort to return to the property and finish the shoot as soon as possible; even same-day, if feasible.
4. Drone Photography & Compliance
Federal Aviation Administration (FAA) Compliance: We adhere strictly to FAA Part 107 regulations for all drone photography.
Pilot Identity and Non-delegation: Matt West is the FAA Part 107 certified pilot-in-command for all aerial operations performed under these Terms and will personally conduct all drone photography. The Service Provider does not subcontract or delegate drone piloting to third parties.
Airspace Limitations: Certain airspace is restricted or subject to operational limitations; the Service Provider will assess airspace feasibility prior to the shoot and notify the Client of any limitations that may affect aerial coverage.
Flight Clearance in Restricted Airspace: When required, the Service Provider will seek and obtain necessary clearances from relevant authorities, including air traffic control or government facility directors. Obtaining such clearances does not guarantee that aerial operations will proceed; the pilot-in-command retains final authority.
Safety: The pilot-in-command has sole discretion to cancel, limit, or modify aerial operations for safety reasons, including but not limited to wind, visibility, or other hazardous conditions.
FAA-Mandated Visual Line of Sight (VLOS): The FAA requires continuous visual line of sight (VLOS) with the drone at all times. In cases where large acreage properties, heavily wooded lots, or other areas obstruct line-of-sight, the aircraft may need to be landed and repositioned to a different location on the property to launch again and ensure compliance with the FAA’s VLOS mandate. In such rare instances, a $75 VLOS Repositioning Surcharge may be applied to account for the additional time spent on-site.
5. Intellectual Property & Usage Rights
Ownership: Matt West Media retains full copyright of all images, videos, and media assets captured, edited, and delivered. These rights will last in perpetuity.
Licensing: Upon full payment, the Client is granted a non-transferable, non-exclusive license to use the media for the marketing of the specific property listed.
Third-Party Use: This license does not extend to third parties (e.g., appraisers, stagers, contractors, interior designers). Third parties must purchase separate licensing if they wish to use the media for their own portfolios or marketing.
Archiving: We reserve the right to archive media for our own portfolio and marketing purposes.
6. Deliverables & Specifications
Photo Counts: Deliverables adhere strictly to the photo counts specified in your selected package. Requests for additional angles or shots beyond the package scope will be treated as "Ground Detail Expansion" or “Aerial Perspective Pack“ add-ons, as applicable.
Floor Plans (CubiCasa): Floor plans are provided for marketing purposes only. They are not certified surveys or blueprints. Square footage, room dimensions, and furniture layouts are approximations. Official square footage for legal disclosures must be verified by a licensed appraiser.
Editing: Media is delivered with our signature color-grading and professional edits. Requests for extensive manual retouching (e.g., sky replacement, object removal beyond standard editing) may incur additional fees.
7. Limitation of Liability
Damage/Loss: Matt West Media is not responsible for any damage to the property, loss of personal items, or issues arising from the condition of the home during the shoot.
Technical Failure: While we employ redundant data backup systems, Matt West Media is not liable for data loss due to equipment failure or unforeseen technical issues. In such rare events, our liability is limited to a full refund of the shoot fee.
Property Accuracy: The Client is responsible for the accuracy of all property details (listing address, square footage, features) represented in the marketing media.
8. Acceptance of Terms
By placing an order via our website and booking portal, you acknowledge that you have read, understood, and agreed to these Terms of Service.
